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OMNIRES

Terms and documents

Information notice for customers (telephone contact)

Pursuant to Articles 13(1) and (2) and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as "GDPR"), we hereby inform you that:

  1. The Controller of your personal data is OMNIRES Spółka z ograniczoną odpowiedzialnością, with its registered office in Warsaw at Solec 18, 00-410 Warszawa, entered in the Register of Entrepreneurs under number KRS: 0000088578 and tax identification number (NIP) NIP: 5222626866.
  2. You may contact the Controller by telephone at (+48) 22 351 06 20 or electronically via e-mail at [email protected].[email protected]
  3. The Controller has appointed a Data Protection Officer, whom you may contact electronically at [email protected] or by correspondence sent to the Controller's address mentioned above, marked "Data Protection Officer".[email protected]
  4. Your personal data will be processed for the purpose of:
    1. establishing and maintaining telephone contact and providing you with a response – pursuant to Article 6(1)(b) of the GDPR, i.e., the Controller's legitimate interest in ensuring proper customer service,
    2. establishing, pursuing, or defending against claims – pursuant to Article 6(1)(f) of the GDPR, i.e., the legitimate interest of safeguarding the Controller's legal interests.
  5. The recipients of your personal data will be persons authorized by the Controller to process personal data in the course of their official duties, as well as entities commissioned by the Controller to perform tasks involving data processing. Authorized state authorities may also be recipients of the data.
  6. Your data will be stored for the period necessary to fulfill the aforementioned processing purposes or until the statute of limitations for claims expires, but for no longer than 30 days.
  7. You have the right to request access to your personal data from the Controller, the right to rectification, erasure, or restriction of processing, the right to object to processing, and the right to data portability.
  8. If you believe that the processing of your personal data violates the provisions of the GDPR, you have the right to lodge a complaint with the President of the Personal Data Protection Office.
  9. Providing personal data is voluntary but technically necessary to fulfill your request.
  10. The processing of your personal data will not be subject to automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the GDPR.
  11. The Controller does not transfer personal data outside the European Economic Area (EEA). Should such a transfer occur, the Controller will comply with the requirements set out in the GDPR, particularly those specified in Articles 44–47 of the GDPR.