Customer service

Delivery and delivery method: We deliver orders throughout Poland. The delivery method is matched automatically to the type, dimensions and weight of the ordered products. Depending on the contents of the order, products are delivered by courier or by pallet transport. You will see the delivery method while placing your order.
Estimated lead time: The estimated lead time is shown on the product page and during checkout.
Delivery cost: The delivery cost is calculated automatically based on the contents of the order and is shown in the cart before checkout is completed.
Multiple parcels: Products from one order may be delivered in several parcels. This does not incur any additional delivery cost.
Payment: Online payments are handled by PayU. The order confirmation and fulfilment updates are sent to the e-mail address you provide. Details are in the Terms and Conditions.

FAQ

The estimated lead time is shown on the product page and when you place your order. The delivery date depends on the selected delivery method.

The delivery cost depends on the selected delivery method and the contents of your order. The amount is shown before you complete your purchase.

We deliver orders only within Poland.

In some cases, products may be shipped in separate parcels. This does not affect the total delivery cost.

Yes. Once the parcel has been handed over, the courier will provide information that allows you to track the delivery.

If you have not found the answer to your question, contact our team. We are happy to help with orders, delivery and returns.